Back to all keynotes
Logo showing the partnership between PepTalk and Docebo, with "PepTalk" in stylized blue text and a speech bubble icon, separated by a vertical line from the "docebo" logo in dark blue lowercase letters.
Menu Icon
 | PepTalk Expert Speaker
 | PepTalk Expert Speaker
 | PepTalk Expert Speaker
 | PepTalk Expert Speaker

Upgrading Your Customer Experience Design

Steven Van Belleghem challenges businesses to go beyond great products and digital convenience. He shares how to create irresistible customer offers by adding emotional value and true differentiation. Attendees will learn how to move from transactional relationships to unforgettable experiences that customers simply can’t refuse.

250 participants Max
45 minutes and 15 minutes Q+A
Virtual: From €9,000
In-Person: From €15,000
Book This PepTalk
Blue speech bubble or chat icon on white background
Testimonial 1
Blue speech bubble or chat icon on white background
Testimonial 2
Blue speech bubble or chat icon on white background
Testimonial 3

Why Book
Steven Van Belleghem?

Steven Van Belleghem ensures your team gains cutting-edge insights into customer experience, empowering them with strategies for building lasting customer relationships. Learn from a best-selling author how to leverage technology, empathy, and social responsibility to stay ahead.
Request This PepTalk
 | PepTalk Expert Speaker
 | PepTalk Expert Speaker
About the Expert
Steven Van Belleghem
Renowned author of CX bestsellers
Advocate for long-term customer relationships
Expert opinions in Forbes, WARC, The Guardian
Steven Van Belleghem is a visionary in the realm of customer experience, renowned for his ability to blend common sense with cutting-edge technology and a human touch.

As a best-selling author and sought-after speaker, Steven captivates audiences worldwide with his insights into the future of customer relations. His books, including "The Offer You Can't Refuse" and "When Digital Becomes Human," have become essential reads for businesses aiming to thrive in a digital age.

Steven's approach emphasizes the importance of long-term customer engagement and social responsibility, making his strategies particularly relevant in today's rapidly evolving market. He offers actionable insights that empower companies to transform their customer interactions from mere transactions to meaningful relationships.

By focusing on empathy and innovation, Steven helps businesses unlock their potential as 'diamonds in the rough,' ready to shine in the competitive landscape.

Book Steven Van Belleghem for your next event and discover how to create customer experiences that not only satisfy but delight, ensuring your business stands out in the modern marketplace.

From Insight to Action

Building on Steven Van Belleghem’s talk, these short videos offer an easy-to-digest recap and hands-on ideas to inspire action.

Trusted by Industry Leaders

EY
Oracle
Capgemini
Astrazeneca
MoetHennessy
HSBC
BT
SocieteGenerale
Fujitsu
Estee Lauder
Qualtrics
Coca-Cola
Mercedes-Benz
Publicis Groupe
Santander
Kingfisher
Domestic & General
Mayer Brown
Blackbaud Logo
Cisco Logo

Share This Page With a Colleague

Want to loop in your team or leadership?

Easily share this page with anyone in your organization—no Docebo login needed. Whether it's your Marketing lead, your Exec sponsor, or another department that books speakers, this link makes collaboration seamless.
docebo.getapeptalk.com

Book this PepTalk

Choose the best date and time for your team and request it now.
Your details:
Event details:
In-Person In-Person
Virtual Virtual
Not Sure
Calendar
Participant
0 to 50
50 to 100
100 to 150
150 to 200
200 to 250
250+
Other ways to book:
Chat Now
Chat live to our team