James Poulter
Transform digital innovation strategies with James Poulter, speaker and AI innovation expert. James works with forward-thinking organisations to navigate technological change, implement AI solutions, and develop innovation culture, delivering insights backed by experience at LEGO and as founder of Vixen Labs.
London, United Kingdom
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James's career is marked by significant achievements, including founding Vixen Labs, a leading voice technology company in Europe. Under his leadership, Vixen Labs grew from a small team to a thriving enterprise, eventually being acquired by House 337 in 2023.
Before his venture with Vixen Labs, James held the position of Head of Emerging Platforms & Social Media Innovation at The LEGO Group. During his tenure, he played a pivotal role in launching LEGO Life, a global social network for children, which has since amassed over two million active users. His work at LEGO also included the development of engaging social features and a successful partnership with GIPHY, which garnered over a billion GIF views in its first year.
James's influence extends beyond the corporate world. He advises organisations such as CV Global, The Church of England, and Bible.ai on AI strategy, demonstrating his commitment to leveraging technology for broader societal impact. His upcoming book, "Talking Gods - work, worship and wonder in a world of AI", set for release in October 2025, explores the intersection of technology, faith, and society, further highlighting his thought leadership in the field.
Through his diverse experiences and strategic insights, James Poulter continues to shape the future of work and technology, making him a compelling voice in the conversation on digital innovation.
Topics, Sessions And Talks
In his groundbreaking talk, "The Robots Are Coming," James Poulter guides organisations in adapting their teams for the AI era. Using his "AI Nervous System" framework, he offers a roadmap for integrating AI into an organisation's core, ensuring they are not only prepared for the future but also actively shaping it. Attendees will learn to implement this framework, customise Large Language Models for team functions, navigate AI's ethical considerations, and enhance connections with customers and employees through AI.
James Poulter presents a dynamic framework for fostering innovation in organisations. Using the "Control, Alt, Delete" command as a metaphor, he guides leaders and teams to reinvent their innovation strategies. Poulter offers practical steps for embedding creativity, such as active listening, cross-industry idea exchange, and embracing diversity. Attendees will learn to challenge outdated practices, overcome resistance to change, and cultivate a culture of continuous learning and adaptation.
James Poulter, a seasoned entrepreneur and former LEGO employee, will guide business leaders through the innovator's mindset. He will explore the unique traits and risk approaches of innovators, offering strategies to nurture their potential within organisations. Attendees will learn how to identify and support creative thinkers, balance autonomy with structure, and foster a culture of innovation, ultimately driving value and growth for their organisations.
James Poulter explores how AI, including ChatGPT, can revolutionise customer interactions. He offers practical strategies for integrating AI into marketing, social media, and customer service while preserving genuine brand connections. Attendees will learn to develop AI strategies, implement ChatGPT for better interactions, automate marketing for content and campaign efficiency, and measure ROI and success in AI-enhanced customer experiences.
James Poulter explores the near future, examining the real impact of emerging and evolving technologies on daily life. He delves into how these advancements will affect individuals over a 24-hour period and discusses the long-term benefits they will bring. Attendees will learn about the transformative potential of these technologies and their implications for everyday living.
James Poulter's "Executive ChatGPT Mastery" is a 90-minute masterclass aimed at equipping executives and professionals with the skills to integrate ChatGPT into their daily workflows. Participants will learn to enhance meetings, summarise and organise information, and use ChatGPT as a personal assistant. The session will cover ethical and mindful usage, ensuring attendees can confidently set up and manage ChatGPT, ultimately boosting team success and productivity.
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