Clara Shih
Transform digital customer experiences with Clara Shih, AI innovation and digital transformation expert. Clara equips organizations to leverage social media strategies and implement ethical AI solutions that drive measurable ROI. Senior VP at Meta, former Starbucks board member, and bestselling author of The Facebook Era.
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Clara previously served on the Starbucks board of directors and today advises global enterprises on digital transformation strategies. Her groundbreaking work includes developing the first social business app in 2007 and authoring the bestselling book The Facebook Era. Her career spans business and technical roles at Google, Microsoft, and Salesforce.com, complemented by academic excellence as Stanford's top computer science graduate and an Oxford Marshall Scholar.
Clara helps organizations tackle today's most pressing challenges by implementing AI-powered solutions that enhance customer engagement while maintaining ethical standards. Her approach balances technological innovation with practical business applications, enabling companies to automate routine processes while creating more meaningful customer interactions across digital channels.
Audiences gain actionable strategies for leveraging social media to redesign business models and reach connected consumers effectively. Clara's presentations provide frameworks for implementing AI solutions that deliver measurable ROI while maintaining brand trust.
Book Clara to equip your team with proven strategies that bridge technological innovation and practical business transformation in today's digital landscape.
Topics, Sessions And Talks
Clara Shih will discuss the effective use of modern digital communication channels, including video calls, online document sharing, and social media, to build and nurture virtual relationships. She will address the importance of balancing corporate branding with local relationship management efforts and highlight key regulatory considerations, such as FINRA and SEC guidelines for financial services. Attendees will learn strategies to enhance their digital communication skills while ensuring compliance and fostering strong connections in a virtual environment.
Clara Shih will discuss leveraging LinkedIn and other social media to enhance sales rep productivity in the digital marketplace. She will explore effective strategies for prospecting, nurturing customer relationships, and fostering retention and growth. Clara will emphasize the importance of establishing expert credibility and conveying empathy through digital interactions. Attendees will learn how to build lasting customer trust, making this a crucial time for developing strong, enduring relationships in a competitive environment.
Clara Shih highlights the considerations managers must take into account in our new world of hybrid work. Clara discusses the unique support required for single and dual-working parents of young children and the necessity for managers to adapt their management styles to model behaviors that prioritize work-life balance. Clara also addresses the need for recruitment strategies to evolve in a virtual environment, focusing on personal interactions without in-person meetings. Attendees will learn effective management techniques and innovative recruitment approaches for a changing workforce.
Clara Shih discusses the importance of real-time social signals in modern sales strategies. With a billion people sharing life moments online, savvy agents can leverage this information to enhance outreach efforts. Cold outreach is outdated; today’s successful agents know when and how to connect with prospects, fostering deep relationships that lead to renewals, upsells, and referrals. Attendees will learn effective techniques to navigate the evolving selling landscape.
Clara Shih discusses how Facebook has transformed online sharing, impacting personal relationships and marketing strategies. She highlights that marketers can achieve higher response rates by personalizing messages and leveraging endorsements from friends. With tools like hyper-targeting and social media platforms, marketers must engage with customers where they are most active, particularly on Facebook. Attendees will learn how to adapt their marketing strategies to thrive in the Facebook Era by mastering consumer psychology and effective communication techniques.
Looking for a custom keynote or workshop designed around your company’s goals and culture? The expert will create a tailored, interactive session that aligns with your objectives, values, and strategic priorities. From leadership and innovation to wellbeing and collaboration, each experience is built from the ground up to deliver measurable impact and lasting change.
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Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
We do not accommodate requests for birthday messages or any other personal, non-commercial contact with the speakers, comedians or entertainers.
We work with speakers across a variety of fee ranges, giving you the flexibility to choose someone who fits your event's needs. Virtual keynote fees in the UK and Europe typically start at £2,000, while in-person top-tier speakers can reach £25,000. In the US, virtual in-person fees range from $5,000 to over $100,000, depending on the speaker and format, such as after-dinner talks, conference keynotes, Q&As, or podcasts. Comedians generally start at £1,500 or $2,000 for a 20-minute set.
Our goal is to help you find the speaker who best matches your event’s goals and budget. We take the time to understand your event, objectives, and audience to recommend the right fit. The most expensive option isn’t always the best one, and our priority is finding the ideal speaker or expert for your needs; not the highest-priced one.
Reach out for personalised recommendations and detailed information on specific speaker fees. We’re here to offer a tailored service and are always happy to discuss your unique requirements!
There’s no additional cost for our services beyond the speaker fee — simply contact us to find the right speaker for your next business or team event. We can also work with your corporate procurement team to negotiate favourable long-term rates, simply email hello@getapeptalk.com for more information.
Partnering with PepTalk means elevating your events with our curated roster of top motivational speakers, industry experts, delivering punchy keynotes that leave a lasting impact. From talent selection, to contracts and logistics, we handle it all. We have global expert network, with over 3000 speakers from over 33 countries on our line-up.
We also provide a full range of talent, from event hosts and moderators to interviewers and corporate entertainment, ensuring your event’s success from start to finish.
PepTalk workshops are interactive learning experiences for leaders at all levels, blending theory with practical insights from industry experts. These programs, led by experienced facilitators, are designed to drive real mindset changes and equip participants with actionable skills. Workshops can be customised to meet your organisation's specific needs. Explore our workshop examples and contact us today to learn how your team can benefit.
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