Kate Hardcastle MBE
Transform customer engagement with Kate Hardcastle MBE, speaker, consumer behaviour expert. Kate works with global brands to improve profit, sustainability, and brand longevity, delivering actionable insights for Disney, Marks & Spencer, and EVRI.
London, United Kingdom
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A highly respected media business presenter & reporter, she has created & featured in documentaries and prime-time TV and radio shows. With a career as a business advisor to top brands, Kate has developed transformative strategies that improve profit, process, brand longevity, and social responsibility. She is the founder of the sustainability campaign Buy Smarter, Buy Greener.
Kate, an in-demand keynote speaker, regularly delivers insights on consumer behaviour and business innovation. She was awarded an MBE by Her Majesty The Queen for services to business & entrepreneurship. She also hosts The Rock N Roll Business Podcast, sharing success stories with actionable lessons. Her first book The Science of Shopping is out this year.
Topics, Sessions And Talks
In her talk, Kate Hardcastle explores "The Human Touch in a Digital World," focusing on the balance between advanced technology and human-centric retail strategies. She discusses how AI and automation are transforming customer journeys while emphasising the importance of empathy and emotional intelligence in creating meaningful retail experiences. Attendees will learn how to effectively integrate technology with a personal touch to enhance customer engagement and satisfaction in the evolving retail landscape.
Kate Hardcastle will explore how to reinvent customer experience by bridging the gap between online and offline retail. She will discuss unified commerce strategies that integrate physical stores with digital platforms, emphasising the importance of data in crafting personalised, omnichannel experiences. Attendees will learn how to meet modern consumer expectations and enhance their retail strategies for a more cohesive shopping experience.
Kate Hardcastle will explore the evolution of trust in her session, "The Evolution of Trust: Building Consumer Loyalty Through Transparency and Tech." She will discuss the growing importance of sustainability and ethical practices, alongside consumer demands for transparency. Attendees will learn how technological innovations, such as blockchain and smart contracts, can significantly enhance supply chain transparency, ultimately fostering long-term consumer loyalty. This session promises valuable insights into building trust in today’s market.
Looking for a custom keynote or workshop designed around your company’s goals and culture? The expert will create a tailored, interactive session that aligns with your objectives, values, and strategic priorities. From leadership and innovation to wellbeing and collaboration, each experience is built from the ground up to deliver measurable impact and lasting change.
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Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
We do not accommodate requests for birthday messages or any other personal, non-commercial contact with the speakers, comedians or entertainers.
We work with speakers across a variety of fee ranges, giving you the flexibility to choose someone who fits your event's needs. Virtual keynote fees in the UK and Europe typically start at £2,000, while in-person top-tier speakers can reach £25,000. In the US, virtual in-person fees range from $5,000 to over $100,000, depending on the speaker and format, such as after-dinner talks, conference keynotes, Q&As, or podcasts. Comedians generally start at £1,500 or $2,000 for a 20-minute set.
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Partnering with PepTalk means elevating your events with our curated roster of top motivational speakers, industry experts, delivering punchy keynotes that leave a lasting impact. From talent selection, to contracts and logistics, we handle it all. We have global expert network, with over 3000 speakers from over 33 countries on our line-up.
We also provide a full range of talent, from event hosts and moderators to interviewers and corporate entertainment, ensuring your event’s success from start to finish.
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