Stan Phelps is a keynote speaker and author who helps organizations improve customer experience, employee engagement, and brand differentiation through practical strategies and real-world examples. He has delivered more than 250 speeches in 15 countries for clients such as IBM, Target, and Hyundai. Stan is a Certified Speaking Professional, a Global Speaking Fellow, and the bestselling author of the "Goldfish" book series, including "Purple Goldfish" and "Red Goldfish." He has contributed to Forbes and spoken at TEDx events, sharing insights drawn from over 5,500 case studies.

Stan’s expertise enables companies to build stronger customer loyalty and foster more engaged teams by focusing on small, meaningful actions that set brands apart. His research-driven approach helps leaders understand how to create memorable experiences that drive growth, even in competitive markets. Organizations benefit from his ability to translate complex concepts into clear, actionable steps that can be implemented immediately.

Audiences leave Stan’s presentations with practical tools to improve customer and employee interactions, a fresh perspective on differentiation, and proven methods to boost loyalty and retention. His sessions are known for their engaging stories and clear takeaways that can be applied across industries.

Book Stan Phelps to equip your team with strategies that deliver measurable results and lasting impact.