Available to book

Chief Heart Officer & culture expert

Claude Silver

Emotional Intelligence

Growth Mindset

Effective Leadership

Transform workplace culture with Claude Silver, speaker and world's first Chief Heart Officer. Claude works with global organisations to build emotional intelligence, foster belonging, and develop empathetic leadership, recognized by Adweek and featured in the New York Times, Forbes, and Wall Street Journal.

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Trusted by US Navy, The Ad Council, Carter Myers Automotive

Claude Silver

New York City, United States

Starting from

$6k–10k

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New York City, United States

Starting from

$6k–10k

Send an email

loading@getapeptalk.com

Give us a call

+44 203 835 2929

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Claude Silver's biography

Inspirational Female

International Women's Day

Women's History Month

Positive Psychology

Advertising

Psychology

Mindset

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Women in Business

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Executive

At a glance

World's first Chief Heart Officer at VaynerX
Award-winning brand and advertising executive
Creator of "Emotional Optimism" leadership philosophy

Claude Silver is the world’s first Chief Heart Officer, a pioneering role she helped shape at VaynerX to foster a culture of empathy, belonging and emotional intelligence across a global workforce. With over two decades of experience in advertising and brand strategy, she is now recognised for redefining the future of leadership by placing people at the heart of organisational success. Claude’s career spans senior roles at major agencies including JWT London and Publicis, where she worked with Fortune 50 brands. But it was her deep interest in human behaviour, team dynamics and emotional wellbeing that drove her to reimagine how businesses can grow through human connection. At VaynerMedia, she helped guide the company’s expansion from 400 to 2,000 employees worldwide, while shaping a workplace culture centred on trust and emotional awareness. Her leadership philosophy is rooted in the idea of emotional optimism — the belief that acknowledging and working through complex feelings enables teams and individuals to thrive. Drawing on her training in transpersonal and positive psychology, as well as her background as an Outward Bound instructor and business owner, Claude supports people to find clarity, purpose and confidence in both their personal and professional journeys. She has received accolades such as Adweek’s Changing the Game Award and Campaign US’s Female Frontier Award, and her insights have been featured in leading publications including the New York Times, Forbes and the Wall Street Journal. Claude’s work continues to inspire a new generation of leaders to prioritise authenticity, empathy and courage — helping organisations not only perform better, but feel better from the inside out.

Claude's showreel and videos

Topics, sessions and talks

Building Trust, Stability, And Results At Scale

For years, leaders were told to be more empathetic. Then they were told to be more decisive. Most are swinging between the two — and losing trust in the process. This keynote introduces a new leadership standard: integrated authority. Not dominance. Not softness. Stability. Claude Silver shares how emotional fluency, clarity, and visible backbone build cultures that move fast without burning out. Because authority doesn’t remove warmth — it stabilizes it.

The Leadership Shift That Scales Results

High-performing organizations don’t treat coaching as a perk. They treat it as infrastructure. In a high-speed, AI-accelerated world, managing tasks is not enough. Leaders must develop thinking, adaptability, and emotional regulation in others. Claude Silver breaks down the difference between managing and coaching, when to toggle between the two, and how coaching builds trust, accountability, and sustainable performance. Because urgency creates action. Capacity creates scale.

The Human Edge: What AI Can’t Scale

Automation can accelerate output. It cannot replace emotional fluency. In this keynote, Claude Silver makes the case that the competitive advantage of the next decade isn’t technical skill — it’s regulated leadership. Leaders who can stay steady under pressure, tolerate discomfort, and create psychological safety without sacrificing standards will outperform. Emotional maturity is no longer a soft skill. It’s a multiplier.

Why we recommend booking Claude

Claude Silver, the world's first Chief Heart Officer, transforms organisations through her pioneering "emotional optimism" approach that has helped expand VaynerX globally and earned industry recognition. Book Claude to revolutionize your leadership culture and unlock your team's full potential by creating an environment where people feel genuinely seen, heard, and valued.

Check Claude's availability

Trusted by US Navy, The Ad Council, Carter Myers Automotive

Testimonials

Claude was truly a genuine, approachable, and engaging presenter at our conference. She gave a crucial, intelligent, and inspiring talk on why focusing on culture works from a human-to-human perspective and also from a practical perspective on how to concretely develop a happy, productive, and creative work environment.

Core Connect Conference

Her session touched the whole audience and it was the perfect way to end our two-day conference... she really made an impact on our team that we will never forget.

CPHR

Claude delivered a high-energy presentation that really brought our theme of empathetic leadership in action to life. Claude is an amazing force and a much-needed voice in the conversations that are going on about corporate culture and leadership today.

Carter Myers Automotive

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What topics does Claude Silver specialise in?

Claude Silver specialises in discussing empathy, emotional intelligence, leadership development and more.

What is Claude Silver's speaking style like?

Claude delivers with warmth and empathy, fostering trust and emotional awareness. Her style inspires clarity and confidence, encouraging authentic connections and a positive, people-focused culture within organisations.

How can I book Claude Silver for my next event?

Email claude.silver@getapeptalk.com or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience. As speaker agents, PepTalk can secure Claude Silver for commercial and corporate events, conference keynotes, leadership talks, celebrity brand endorsements & partnerships, personal appearances, and motivational speaking engagements. We can assist with enquiries about Claude Silver's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. Please note, for media interviews, autographs, charity appearances, or personal matters, we recommend contacting Claude Silver directly.

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