Mike Lee

Nonverbal behaviors comprise approximately 60–80% of all interpersonal communication. They can reveal a person’s true thoughts, feelings, concerns, as well as intentions. And because people are not always aware they are communicating nonverbally, body language is often more honest than the spoken word. In this presentation, Joe Navarro, a world-leading expert on the applied use of nonverbal communication, will provide crucial insights into how to master nonverbal intelligence in business to assess and influence others.