Alex Polizzi is a leading hospitality expert who transforms struggling businesses through strategic insight and operational excellence. Her approach combines practical business acumen with exceptional customer service principles.
As the long-running host of Channel 5's The Hotel Inspector and presenter of The Fixer, Alex brings decades of hospitality experience from managing Rocco Forte hotels globally and working with renowned chef Marco Pierre White. Her hotelier heritage through the Forte family provides unique industry perspective.
Alex helps organizations identify critical operational weaknesses that undermine customer loyalty and profitability. She specializes in translating complex business challenges into straightforward solutions, enabling teams to implement immediate improvements while building sustainable systems for long-term success. Her methodology focuses on balancing operational efficiency with authentic customer experiences.
Audiences gain practical frameworks for evaluating their customer journey, techniques for identifying and addressing service gaps, and strategies for building teams that consistently deliver excellence. Alex's presentations equip leaders with tools to transform customer feedback into actionable business intelligence.
Book Alex for your event to energize your organization with hospitality principles that drive measurable business results.
How can I book Alex Polizzi for my next event?
Email alex.polizzi@getapeptalk.com, or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
PepTalk are the official speaking agents for Alex Polizzi available to book for corporate events, conference keynotes, leadership talks, celebrity endorsements, personal appearances, and motivational speaking engagements. We can assist with enquiries about Alex Polizzi's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. For media interviews, charity appearances, or personal matters, we recommend contacting Alex directly.
What topics does Alex Polizzi specialise in?
Alex Polizzi specialises in discussing hospitality, business strategy, customer service and more.
What is Alex Polizzi's speaking style like?
Alex delivers with warmth and professionalism, creating a welcoming atmosphere while maintaining a high standard. Her approachable style ensures audiences feel engaged and valued throughout her presentations.
Does Alex Polizzi offer virtual speaking engagements?
Yes, Alex Polizzi offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.