Join Anil Seth, a leading neuroscientist and author, for an enlightening session exploring the new science of consciousness. Gain insights from his book and viral TED Talk, which delve into how our brains construct reality. Unravel the mysteries of the mind with this pioneer in cognitive neuroscience.
The future of customer experience revolves around digital innovation, empathy, and responsibility, says [Person's Name]. Over the past decade, advancements like 4G, social media, and mobile services have set new CX standards, emphasizing ease of use, friendly service, omnichannel access, and competitive pricing. Looking ahead, technologies such as 5G, quantum computing, robotics, and AI will further elevate customer expectations. However, beyond automation and seamless interfaces, companies must actively engage in their customers' life journeys, helping them achieve their dreams and overcome daily challenges. Attendees will learn how to leverage these trends to enhance CX and address global issues collaboratively.
Anil Seth explores the brain's role in creating our personal reality, challenging our understanding of perception and self through the lens of neuroscience.
