
Claude Silver
Transform workplace culture with Claude Silver, speaker and world's first Chief Heart Officer. Claude works with global organisations to build emotional intelligence, foster belonging, and develop empathetic leadership, recognized by Adweek and featured in the New York Times, Forbes, and Wall Street Journal.

With over two decades of experience in advertising and brand strategy, she is now recognised for redefining the future of leadership by placing people at the heart of organisational success.
Claude’s career spans senior roles at major agencies including JWT London and Publicis, where she worked with Fortune 50 brands. But it was her deep interest in human behaviour, team dynamics and emotional wellbeing that drove her to reimagine how businesses can grow through human connection.
At VaynerMedia, she helped guide the company’s expansion from 400 to 2,000 employees worldwide, while shaping a workplace culture centred on trust and emotional awareness.
Her leadership philosophy is rooted in the idea of emotional optimism — the belief that acknowledging and working through complex feelings enables teams and individuals to thrive.
Drawing on her training in transpersonal and positive psychology, as well as her background as an Outward Bound instructor and business owner, Claude supports people to find clarity, purpose and confidence in both their personal and professional journeys.
She has received accolades such as Adweek’s Changing the Game Award and Campaign US’s Female Frontier Award, and her insights have been featured in leading publications including the New York Times, Forbes and the Wall Street Journal.
Claude’s work continues to inspire a new generation of leaders to prioritise authenticity, empathy and courage — helping organisations not only perform better, but feel better from the inside out.
Topics, Sessions And Talks
For years, leaders were told to be more empathetic. Then they were told to be more decisive. Most are swinging between the two — and losing trust in the process. This keynote introduces a new leadership standard: integrated authority. Not dominance. Not softness. Stability. Claude Silver shares how emotional fluency, clarity, and visible backbone build cultures that move fast without burning out. Because authority doesn’t remove warmth — it stabilizes it.
High-performing organizations don’t treat coaching as a perk. They treat it as infrastructure. In a high-speed, AI-accelerated world, managing tasks is not enough. Leaders must develop thinking, adaptability, and emotional regulation in others. Claude Silver breaks down the difference between managing and coaching, when to toggle between the two, and how coaching builds trust, accountability, and sustainable performance. Because urgency creates action. Capacity creates scale.
Automation can accelerate output. It cannot replace emotional fluency. In this keynote, Claude Silver makes the case that the competitive advantage of the next decade isn’t technical skill — it’s regulated leadership. Leaders who can stay steady under pressure, tolerate discomfort, and create psychological safety without sacrificing standards will outperform. Emotional maturity is no longer a soft skill. It’s a multiplier.
Looking for a custom keynote or workshop designed around your company’s goals and culture? The expert will create a tailored, interactive session that aligns with your objectives, values, and strategic priorities. From leadership and innovation to wellbeing and collaboration, each experience is built from the ground up to deliver measurable impact and lasting change.
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Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
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We work with speakers across a variety of fee ranges, giving you the flexibility to choose someone who fits your event's needs. Virtual keynote fees in the UK and Europe typically start at £2,000, while in-person top-tier speakers can reach £25,000. In the US, virtual in-person fees range from $5,000 to over $100,000, depending on the speaker and format, such as after-dinner talks, conference keynotes, Q&As, or podcasts. Comedians generally start at £1,500 or $2,000 for a 20-minute set.
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