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Working in senior positions within BMW Group and PayByPhone, one of the world's fastest-growing mobile payments companies, Jonny Combe is passionate about innovation, challenging organizational culture, and finding creative ways to do new and exciting things within the often rigid confines of a large corporation.
Jonny is the President and Global CEO of PayByPhone; one of the world’s fastest-growing digital payment platforms. Passionate about innovation and challenging existing organisational culture, Jonny was recognised in 2020 as one of the UK’s top ten business gamechangers. Before being headhunted by PayByPhone, Jonny was General Manager of Digital and Innovation at BMW.
Anyone who has tried to “go against the grain” in a big corporate organisation knows only too well the feeling of getting nowhere.
Drawing on his experience of launching two award-winning innovation programmes of BMW, Jonny shares how he managed to navigate the “corporate immune” system that exists to kill off new ideas which don’t conform to the status quo, along with the learnings of what made both programmes successful.
Jonny was headhunted to become CEO of PayByPhone UK at 32, taking on a brief to grow a technology business exponentially.
Drawing on this experience as a young CEO in the digital world, along with his 14 years at BMW, Jonny shares what he considers to be some of the key ingredients to effective leadership, and exposes some of the “old school” leadership styles that dramatically hold back organisations today.
Customer expectations seem to increase year on year, meaning that resting on your laurels is never an option.
Jonny explains how understanding the customer journey is the key to engaging effectively with your customers, and how to ensure that your organisation’s offering remains competitive in an age when no industry is safe from the threat of digital disruption.
