Louie Gravance transforms ordinary service interactions into extraordinary customer experiences that drive business success. As a former Disney Institute Professor and author of Service Is A Superpower, Louie brings over 25 years of expertise from the Walt Disney Company where he designed the renowned "Disney's Approach to Quality Service" curriculum.
Through his company, Louie Gravance Creative Content, he has revolutionized service cultures across industries, working with organizations like Bank of America, ING Financial, and Nikon. Money Magazine credited him with "literally changing the consciousness of business in America" through his groundbreaking service campaigns.
Louie equips leaders and teams with practical strategies to elevate workplace culture, enhance employee engagement, and create memorable customer experiences. His approach addresses today's critical business challenges by fostering environments where accountability and creativity thrive.
Audiences leave Louie's presentations with actionable tools to transform employee mindsets, implement Disney-inspired service principles, and create systematic approaches to delivering WOW moments consistently. Teams gain practical frameworks for building service-oriented cultures that generate measurable improvements in customer loyalty and operational performance.
Book Louie to unlock your organization's service superpower and transform your customer experience from ordinary to extraordinary.
How can I book Louie Gravance for my next event?
Email louie.gravance@getapeptalk.com, or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
As speaker agents, PepTalk can secure Louie Gravance for commercial and corporate events, conference keynotes, leadership talks, celebrity brand endorsements & partnerships, personal appearances, and motivational speaking engagements. We can assist with enquiries about Louie Gravance's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. Please note, for media interviews, autographs, charity appearances, or personal matters, we recommend contacting Louie directly.
What topics does Louie Gravance specialise in?
Louie Gravance specialises in discussing customer experience, service culture, employee engagement and more.
What is Louie Gravance's speaking style like?
Louie delivers dynamic, engaging presentations that blend humour and insight. He captivates audiences, inspires action, and leaves participants energized with practical takeaways to improve performance and customer experience.
Does Louie Gravance offer virtual speaking engagements?
Yes, Louie Gravance offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.
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