Dr Margaret Heffernan is a business leader, author, and management thinker whose work explores how organisations confront uncertainty, make decisions, and build stronger cultures. A former CEO and media executive, she is widely recognised for challenging conventional thinking about leadership, competition, and organisational success.

Margaret produced programmes for the BBC for 13 years before leading multimedia companies in the United States, where The Hollywood Reporter named her one of the "Top 100 Media Executives." She has written seven books, including Willful Blindness, which the Financial Times named one of the most important business books of the decade, and Uncharted, which became a bestseller and earned nominations for multiple awards. Her TED talks have reached over 15 million viewers.

Margaret is Professor of Practice at the University of Bath and mentors CEOs and senior executives through Merryck & Co. She has also contributed to major public inquiries, and in 2023 was inducted into the Thinkers50 Hall of Fame for her lasting contribution to management thinking. Her work examines how organisations overlook critical information, why excessive competition can undermine long term success, and how leaders can cultivate environments where collaboration, curiosity, and openness drive better decisions.

Audiences leave Margaret's presentations with practical frameworks for recognising blind spots in their organisations, specific techniques for building more collaborative teams rather than competitive ones, and methods for making decisions when the future cannot be predicted. Her research translates directly into actionable strategies that leaders implement immediately.

Margaret brings evidence-based insights about organisational behaviour that challenge conventional thinking and provide concrete alternatives to outdated management practices.