Suzanne Williams QPM is a leading authority in negotiation and international affairs, with a wealth of experience in hostage and crisis negotiation. Her career, which spans several decades, has seen her navigate high-stakes situations across the globe, including kidnappings and maritime piracy incidents. Suzanne's expertise is rooted in her tenure as a senior officer in the Metropolitan Police Service, where she specialised in kidnap and hostage negotiation. Her exemplary service in this challenging field earned her the Queen's Police Medal, a testament to her dedication and skill. In addition to her practical experience, Suzanne is committed to sharing her knowledge with the next generation of leaders. She serves as a visiting lecturer at Harvard University and is an Associate Fellow at the University of Oxford's Saïd Business School. In these roles, she teaches negotiation strategies and crisis management, drawing on her extensive background to provide students with real-world insights. Suzanne's work has not only focused on resolving crises but also on understanding the psychology behind negotiation and leadership under pressure. Her ability to dissect complex international conflicts and offer practical solutions makes her a valuable resource for anyone interested in the dynamics of negotiation and crisis resolution. Through her speaking engagements, Suzanne provides audiences with a deeper understanding of the intricacies involved in high-stakes negotiations and the importance of effective communication in resolving conflicts. Her unique perspective, shaped by years of frontline experience, equips listeners with the tools to navigate their own challenges in negotiation and leadership.