Key To Success: Jobs For People With Criminal Records
Discover why hiring individuals with criminal records is smart business. Learn how James Timpson is leading this change and reshaping workplace dynamics.
Discover why hiring individuals with criminal records is smart business. Learn how James Timpson is leading this change and reshaping workplace dynamics.
In an era where talent acquisition is more challenging than ever, forward-thinking companies are tapping into an often-overlooked talent pool: individuals with criminal records. This isn't just about giving second chances — it's about smart business. Let's look at why this approach is gaining traction and how it's reshaping workplace dynamics, with a spotlight on a key figure leading this change.

Our story begins with James Timpson, a name synonymous with second chances in the UK business world. Recently appointed as the Minister of State for Prisons, Parole and Probation, Timpson is taking his passion for reform to the highest levels of government. But his journey didn't start in politics — it began in business.
As the chief executive of Timpson, the key-cutting and shoe repair chain, James has long been a vocal advocate for hiring ex-offenders. Under his leadership, Timpson has become the largest employer of prison leavers in the UK. This isn't just talk—it's action-changing lives and challenging industry norms. Today, more than 10% of the firm’s workforce are former prisoners.
Today, more than 10% of the firm’s workforce are former prisoners.
James is deftly supported by Will Lankston, Managing Director of Timpsons Direct, and Darren Burns, Director of Diversity and Inclusion for the Timpson Group and head of the Timpson Foundation. Darren has a particular focus on recruiting and retaining ex-offenders and others facing employment barriers.

While Timpson leads the pack, they're not alone in this initiative. Giants like Greggs (with their Fresh Start scheme), Marks & Spencer, and Tesco are also on board, proving that this isn't just a niche trend but a mainstream movement.
DHL takes it further by working directly in prisons, offering invaluable work experience and qualifications. Meanwhile, innovative retailers like Pets At Home and Poundland actively create pathways for those with convictions.
Let's be real—individuals with criminal records face significant challenges in their job search:
But here's the thing: awareness of these challenges is the first step in overcoming them.
Hiring individuals with criminal records isn't just altruism—it's good business, as James Timpson has repeatedly demonstrated:
To truly harness this potential, companies need to go beyond simply hiring. The Timpson approach includes:

Sure, there might be hesitations. But most concerns can be addressed through:
In a world where finding and retaining talent is increasingly challenging, tapping into the potential of individuals with criminal records isn't just a noble endeavour—it's a smart business move. James Timpson's dual role as a business leader and now as a government minister is uniquely positioned to drive this change on multiple fronts.
It's not just about giving someone a job; it's about providing an opportunity for individuals to rebuild their lives, contribute to society, and bring their unique perspectives to the workplace.
As more businesses recognise the untapped potential in this demographic, we're likely to see a shift in hiring practices across industries. It's not just about giving someone a job; it's about providing an opportunity for individuals to rebuild their lives, contribute to society, and bring their unique perspectives to the workplace.
Are you ready to follow in Timpson's footsteps and unlock this potential in your organisation?

💡 Would you like to mark explore the issues of social mobility with a guest speaker like Will or Darren? Let us know, and we’ll find the perfect PepTalk expert for your organisation. Email us at hello@getapeptalk.com or send us a message via the chat. You can also call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US). Remember, it’s always a good time to get a PepTalk!