Brittany Hodak is a customer experience strategist who transforms ordinary customers into passionate superfans through her proprietary SUPER Model™ framework. Her expertise bridges the gap between customer satisfaction and sustainable business growth.
As the author of "Creating Superfans," which Forbes declared essential for any business with customers, Brittany has established herself as a thought leader in customer experience. She founded and scaled an entertainment agency to eight figures, collaborating with icons like KISS, Taylor Swift, and Dolly Parton while creating award-winning collectibles that sold over 10 million copies worldwide.
Brittany helps organizations navigate today's competitive marketplace by converting customer interactions into powerful advocacy opportunities. Her methodology enables companies to identify and leverage their unique competitive advantages, resulting in increased customer retention, higher lifetime value, and organic growth through word-of-mouth referrals—critical advantages in an era where customer acquisition costs continue to rise.
Audiences leave Brittany's presentations with practical strategies to identify their superfan triggers, actionable frameworks to implement experience-driven growth, and measurable approaches to quantify the ROI of customer experience initiatives. Her insights are immediately applicable across departments and organizational levels.
Book Brittany for a customized, high-energy keynote that will equip your team with the tools to transform customer relationships into your most valuable business asset.
How can I book Brittany Hodak for my next event?
Email brittany.hodak@getapeptalk.com, or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
PepTalk are the official speaking agents for Brittany Hodak available to book for corporate events, conference keynotes, leadership talks, celebrity endorsements, personal appearances, and motivational speaking engagements. We can assist with enquiries about Brittany Hodak's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. For media interviews, charity appearances, or personal matters, we recommend contacting Brittany directly.
What topics does Brittany Hodak specialise in?
Brittany Hodak specialises in discussing customer experience, customer advocacy, business growth and more.
What is Brittany Hodak's speaking style like?
Brittany delivers engaging presentations with enthusiasm, inspiring audiences through her dynamic storytelling and relatable insights. Her style fosters connection and motivates listeners to take action.
Does Brittany Hodak offer virtual speaking engagements?
Yes, Brittany Hodak offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.