Daniel Goleman

Daniel Goleman’s bestseller "Emotional Intelligence: Why It Matters More Than IQ," completely redefined our understanding of our emotions. He argues that IQ is important, but intellect alone is no guarantee of adeptness in managing one's own emotions or relationships. We need a different kind of intelligence to handle emotions in ourselves and others, and to make better personal decisions, resolve conflicts, or motivate ourselves or others.

What makes the most outstanding teams? Daniel Goleman Draws on extensive research to reveal how star teams exhibit emotional intelligence at the group level. This means the team is self-aware, manages itself well, has empathy toward other groups, and handles relationships with them effectively. Self-awareness at the team level means members openly acknowledge and work according to each other's strengths and limits. Self-management sees agreement on acceptable behaviors and proactive resolution of problems before they become crises. Empathy and relationship management between teams ensures clear communication and collaboration towards a common goal. Research shows that at the core of high-performing teams is a feeling of psychological safety, a sense of “I belong here” felt by every member. When people feel they belong in a group they can relax, connect well, and offer their best ideas and energies. Goleman sees that feeling of belonging in a group as a more natural, ground up way to achieve the goals of inclusion and diversity, without having to impose a top-down mandate. Using examples from top teams, Goleman reveals the key to building and maintaining excellent teams that consistently produce extraordinary results.

Experience your best workday every day. Daniel Goleman, renowned emotional intelligence expert, unlocks this possibility in his bestseller "Emotional Intelligence: Why It Matters More Than IQ." Goleman reshapes our understanding, emphasizing the significance of emotional intelligence in managing emotions and relationships effectively. Drawing on extensive research, he illustrates how star teams exhibit emotional intelligence at the group level, fostering self-awareness, effective self-management, empathy, and adept relationship management. Crucially, Goleman reveals the core of high-performing teams: a sense of psychological safety where every member feels valued. Attendees will learn practical strategies for cultivating emotional intelligence individually and within their teams, ensuring consistent success and fulfillment in their professional endeavors.