Available to book
Fred Sirieix
Customer Experience
Customer Loyalty
Business Strategy
Transform customer service excellence with Fred Sirieix, speaker and hospitality expert. Fred works with organisations to elevate service standards and customer experience, delivering award-winning insights as the renowned maître d' from First Dates and National Restaurant Awards Personality of the Year.
Celebrity
Broadcaster
Author
Influencer
Fred Sirieix is a renowned customer service expert and television personality, best known as the maître d' on Channel 4's First Dates. With over 25 years in the hospitality industry, Fred deeply understands exceptional customer service and is a leading figure in promoting service excellence.
Fred's approach to service is encapsulated in his mantra: “Enjoy life, learn forever and make a difference.” His insights into customer relations have made him a sought-after speaker for events focused on customer service, CX, and hospitality management.
Fred founded National Waiters Day, the Art of Service training tool, and the Galvin Cup and Galvin's Chance charities. He helped launch the Right Course, which educates prisoners about the service industry. He has also released a book called First Dates: The Art of Love and a music track, "La Vie Continue."
Fred has been featured in ITV's Gordon, Gino and Fred: Road Trip and BBC Two's Remarkable Places to Eat. He co-hosted a BBC show with Michel Roux Jr called Michel Roux’s Service. Fred has received Personality of the Year at the National Restaurant Awards, a British Citizen Award for his charitable work, and an honorary MBA from the University of West London.
Fred is best known for his role on First Dates, where he brings couples together in a warm setting. He has also appeared in shows such as First Dates Hotel, Million Pound Menu, and Gordon, Gino, and Fred’s Road Trip.
Fred served as the General Manager at Galvin at Windows, a Michelin-starred restaurant in London, leading his team to win awards such as the Catey Award for Hotel Restaurant Team of the Year. He has authored books, including Secret Service and First Dates: The Art of Love.
He founded National Waiters Day and the Right Course, an initiative to educate prisoners in hospitality skills.
Known as the “Service Jedi,” Fred is a prominent advocate for excellent service in building brand loyalty and reputation. His extensive experience in hospitality and customer service makes him an ideal keynote speaker, offering informative and inspiring insights.
Topics, sessions and talks
Fred discusses the impact of great service on customer satisfaction, brand reputation, and business profitability.
Drawing on his experience in leading Michelin-starred establishments, Fred offers practical advice on effectively managing service teams and operations.
Discover the fine Art of Customer Service with TV's Fred Siriex.
Book Fred Sirieix as a speaker to transform your team's approach to customer service with insights from a renowned industry leader and television personality. With over 25 years of experience, Fred's expertise in service excellence and customer loyalty is unparalleled. His charismatic and engaging delivery will leave your audience inspired and equipped to make a real difference.
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frequently asked questions
Something we've not covered here?
To book Fred Sirieix, email fred.sirieix@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Fred's availability and speaking fee. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and about your audience.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.
The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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