Vicky O'Farrell is a behavioural strategist who helps organisations address the UK's employee engagement crisis through small but powerful shifts that transform both professional and personal relationships. Her work focuses on translating behavioural insights into measurable workplace improvements.

Vicky founded Queen of Behaviours in 2013 after 25 years in corporate roles, advancing from sales to board-level director. She holds qualifications in personality profiling and has presented to thousands at conferences including the National Sales Conference. Her client base spans individual leaders, small teams, and large organisations across multiple sectors.

Vicky's approach centres on a fundamental principle: we can’t change other people’s personalities, but we can flex and adapt our own style to get the best out of those around us. She teaches executives and HR professionals to identify behavioural patterns in themselves and others, then apply specific adjustments that reduce workplace friction and increase productivity. Her methods directly address the statistic that only 10% of UK employees report being engaged at work (Gallup 2025), a factor contributing to burnout and organisational inefficiency. By helping leaders understand what motivates different personality types, Vicky provides tools to re-engage team members through targeted, behaviour-based interventions.

Audiences learn to recognise their own behavioural defaults, adapt their leadership style to different personality types, and implement small changes that strengthen both professional relationships and business outcomes. Her sessions combine psychological frameworks with immediately applicable workplace strategies.

Vicky works exclusively with clients committed to active learning and growth, delivering sessions that turn the foundations of human behaviour into concrete leadership skills.