
Dan Makoski
Transform customer experiences with Dan Makoski, speaker and design innovation expert. Dan works with organisations to implement human-centered design, drive digital transformation, and foster creativity, delivering proven strategies for Google, Motorola, and Capital One.

London, United Kingdom
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Dan Makoski is a pioneering design leader who transforms how organizations connect with customers through human-centered design principles. His work bridges the gap between technological innovation and meaningful human experiences in both digital and financial sectors.
As Chief Design Officer at Lloyds Banking Group, Dan leads innovation initiatives aimed at helping Britain prosper. His impressive career includes developing the original Google Phone concept that influenced Android's ecosystem, launching the customizable Moto X at Motorola, and revolutionizing customer experience as Chief Design Officer at Capital One.
Dan helps organizations navigate digital transformation by implementing design methodologies that address real customer needs. His approach combines technological expertise with deep empathy, enabling companies to create products and services that resonate authentically with users while driving business growth. This practical framework helps businesses move beyond superficial innovation to develop solutions that genuinely improve people's lives.
Audiences leave Dan's presentations with actionable strategies for implementing human-centered design in their organizations, practical techniques for fostering creativity across teams regardless of role, and frameworks for balancing business objectives with authentic customer needs.
Book Dan to inspire your team with proven methods that transform customer experiences and drive meaningful innovation in today's rapidly evolving business landscape.
Dan Makoski, a pioneering design leader whose work spans from developing the original Google Phone concept to revolutionizing banking experiences, transforms how organizations connect with customers through human-centered design principles that balance innovation with authentic human needs. Book Dan to equip your team with actionable strategies that drive meaningful innovation and create exceptional customer experiences in today's rapidly evolving business landscape.
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Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
We work with speakers across a variety of fee ranges, giving you the flexibility to choose someone who fits your event's needs. Virtual keynote fees in the UK and Europe typically start at £2,000, while in-person top-tier speakers can reach £25,000. In the US, virtual in-person fees range from $5,000 to over $100,000, depending on the speaker and format, such as after-dinner talks, conference keynotes, Q&As, or podcasts. Comedians generally start at £1,500 or $2,000 for a 20-minute set.
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