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About & FAQs

Founded on the idea that experience is the ultimate teacher, PepTalk is a live video coaching and speaking platform that connects you and your team to curated real-world experts, to share their experience and help guide you.

  • What is PepTalk?

    PepTalk is a way to chat directly with inspiring people who've been there before. It's our hope that these power-packed live video calls can truly help take your game to the next level.

  • How long will my PepTalk take?

    That's up to you. You can chat in 10 minute time slots up to a total of 1 hour per session.

  • When will I be charged for my PepTalk?

    The moment the booking is made, you'll be charged for your upcoming PepTalk.

  • Can I update my PepTalk once I've made a booking?

    Absolutely. You can make changes up to 24 hours before your session, by getting in touch with the PepTalk team. After that point, we are unfortunately unable to make any changes or cancellations, and you'll be charged for the full price of the PepTalk.

  • What happens if I can’t make my session?

    We know things can crop up so, if necessary, you can give the PepTalk team a shout up to 24 hours before your session. After that point, we would still appreciate you letting us know, so we can inform your coach, but unfortunately we can’t make any changes or cancellations.

  • What happens if the connection drops out during my PepTalk?

    No worries. We monitor the connection strength. So this shouldn't happen. But if it does, you can just refresh and reconnect. If that doesn't do it, let the PepTalk team know, and we'll take a look.

  • What happens if I'm not happy with my PepTalk?

    The thing about a PepTalk is that it's like a chat with a friend. So each session will be different. To get the most from your session, make sure to prepare your questions in advance and tell your coach what you're hoping to cover. If we can do anything to make your PepTalk experience better, do let us know.

  • Which devices can I use for my PepTalk?

    Pretty much any device. PepTalk is a web-based platform that can be accessed on your desktop, tablet, or mobile device. We recommend using the most updated versions of Chrome, Firefox, or Safari to ensure you a seamless PepTalk experience.

  • Can I download or rewatch my PepTalk?

    For your safety and for quality assurance, all PepTalks are recorded and stored for 90 days. In order to protect the privacy of both you and our coaches, PepTalks are not available for download.

  • Can anyone buy a PepTalk?

    Almost. You must be 16 to participate in PepTalk. Beyond that, if you have a bank account and an internet connection, you are good to go.

  • Can I buy a PepTalk as a gift for someone?

    That's a good call. The gift of getting Pepped is a great way to help someone you know level up. Just choose a mentor you think they'd like. Then, leave it to them to find a suitable time.

  • How do I contact the PepTalk team?

    Fire a question to us in the chat box on the site, or email us at

  • How do I join my PepTalk?

    You'll get an email inviting you to your session which will take place on your PepTalk dashboard. Once you're logged in, we'll walk you through it.

  • Do I have to be a particular type of expert to become a PepTalk coach?

    PepTalk coaches are athletes, business advisors, creative seekers, and more. If you have a real-life experience and motivation to share, maybe you should apply here:

How it works

  • Choose an Expert

    Tell us what you need and find your match from a range of people with real-life knowledge and experience.

  • Book a Session

    Give us the topic and we'll handle the rest. A PepTalk for you or your team starts at ten minutes or more if needed.

  • Get a PepTalk

    Ask questions, get answers, and enjoy a personalized experience on your desktop or mobile device.

People using PepTalk