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Horst Schulze - Speaker

Horst Schulze | PepTalk Expert Speaker
Horst Schulze, Speaker| PepTalk
Customer Experience
Customer Loyalty
Hospitality

Horst Schulze

Transform your organization's service and hospitality standards with Horst Schulze, speaker, founding president and COO of Ritz-Carlton, and renowned expert in leadership and customer service.
Horst Schulze | PepTalk Expert Speaker
Customer Experience
Customer Loyalty
Hospitality
Horst Schulze
Transform your organization's service and hospitality standards with Horst Schulze, speaker, founding president and COO of Ritz-Carlton, and renowned expert in leadership and customer service.
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Horst Schulze | PepTalk Expert Speaker
Horst Schulze | PepTalk Expert Speaker
Horst Schulze
Georgia, United States
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Horst Schulze | Speaker Biography

About Horst Schulze

Founder of Ritz-Carlton and Capella Hotels
Visionary in luxury hospitality and service excellence
Recipient of the hotel industry's "Industry Oscar"
Horst Schulze, a renowned figure in the international hotel industry, is best known as the founder of Ritz-Carlton and Capella Hotels. Born in the Eifel-Moselle region, Schulze's career began with apprenticeships in prestigious international grand hotels like the Savoy in London and the Plaza Athénée in Paris. His dedication and work ethic led him to managerial roles in luxury hotel groups like Hyatt, where he eventually became Vice President. Schulze's commitment to excellence and top-tier service culminated in the establishment of the ultra-luxury hotel group "Capella," catering to the top two percent of business and leisure travelers globally. His influence on the hotel industry was profound, particularly during his tenure as President and COO of Ritz-Carlton, where he shaped the brand's service, appearance, and corporate philosophy. Schulze's emphasis on professional service excellence earned him accolades and recognition, including the hotel industry's "Industry Oscar" for his outstanding contributions. Despite facing health challenges, Schulze's legacy as a visionary hotelier remains a testament to his unwavering pursuit of excellence and dedication to the hospitality industry.

Want to book Horst Schulze for your next event?  

Email horst.schulze@getapeptalk.com, and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.

Please note: we can only assist with speaking requests. For anything else, we recommend reaching out to Horst Schulze directly.

What topics does Horst Schulze specialise in?  

Horst Schulze specialises in talking about luxury hospitality, service excellence, hotel management and more.

What is Horst Schulze's speaking style like?  

Horst Schulze delivers energetic and inspiring presentations, effectively communicating his vision for excellence in hospitality. His persuasive style resonates deeply, making a lasting impact on audiences worldwide. __

Does Horst Schulze offer virtual speaking engagements?  

Yes, Horst Schulze offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.

Why Should You Book Horst Schulze?

Horst Schulze brings unparalleled insights from transforming the luxury hospitality sector, embodying excellence, innovation, and leadership. Booking him as a speaker offers your team or business the unique opportunity to learn from a visionary who redefined customer service standards globally. His profound experience and captivating storytelling will inspire and equip your organization to pursue excellence in every endeavor.
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Horst Schulze
[Horst Schulze] was definitely the right person with the right message at the right time – energetic, inspiring and persuasive. | | |
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