Claude is the first ever chief heart officer in the world. What on earth is that when it’s at home? Well, Claude’s job is to infuse the 800 employees she works with at VaynerMedia with empathy for each other and their clients. Her ambition in life is to help people find the answers they are looking for - and to find their space both in work and at home. She is an emotional optimist, coach, manager and mentor who has worked for nearly 20 years at numerous advertising agencies building brands for Fortune 50 companies and partnering with clients. Her success in guiding client relationships, global brand strategies, operations and management is driven by an abiding passion for creating spaces in which people can thrive. Claude has spoken at Google, The HR Congress and Social Media Week London