Bruce Temkin is a change architect who helps organizations navigate ambiguity, complexity, and uncertainty to become more human-centric. Known as the "Godfather of Customer Experience," he is an Experience Management (XM) visionary who has shaped industry mega-trends including the Internet economy, cloud computing, digital transformation, and AI. Bruce's core strength lies in forecasting technology-driven trends, anticipating their impact on humans, and providing clear, actionable advice.
Bruce is currently incubating temkinsight, a new firm focused on "Humanity@Scale." He previously created and led the Qualtrics XM Institute, providing thought leadership and training to help organizations master XM and building a global community of XM professionals. Before that, he was managing partner of Temkin Group, a research and advisory firm that guided global brands in customer-centricity and loyalty building. He co-founded and is chair emeritus of the Customer Experience Professionals Association (CXPA.org) and was a top analyst at Forrester Research.
Bruce is a dynamic keynote speaker renowned for combining deep expertise with an engaging and entertaining style, captivating audiences of all sizes.
How can I book Bruce Temkin for my next event?
Email bruce.temkin@getapeptalk.com, or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
PepTalk are the official speaking agents for Bruce Temkin available to book for corporate events, conference keynotes, leadership talks, celebrity endorsements, personal appearances, and motivational speaking engagements. We can assist with enquiries about Bruce Temkin's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. For media interviews, charity appearances, or personal matters, we recommend contacting Bruce directly.
What topics does Bruce Temkin specialise in?
Bruce Temkin specialises in discussing customer experience, experience management, technology-driven trends and more.
What is Bruce Temkin's speaking style like?
Bruce captivates audiences with his dynamic and engaging delivery, blending deep expertise with entertainment. His presentations inspire organisations to embrace human-centric approaches in navigating complexity and change.
Does Bruce Temkin offer virtual speaking engagements?
Yes, Bruce Temkin offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.
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