Matt Dixon is a renowned expert on sales, customer service, and customer experience. He challenges traditional models and offers a different approach to help businesses win, keep, and grow customers. As the Chief Product & Research Officer at Tethr, an AI and machine learning venture, he is responsible for product management, innovation, and marketing. Matt has authored three best-selling business books, including The Challenger Sale and The Effortless Experience. He frequently contributes to the Harvard Business Review and is a sought-after speaker and advisor to management teams worldwide.
Matt brings a wealth of knowledge from his groundbreaking work in sales, customer service, and customer experience, challenging conventional wisdom and offering innovative strategies. By booking him, your team will gain insights from his best-selling books and his cutting-edge research at Tethr, empowering you to transform your approach to customer interactions. His engaging speaking style and practical advice make him an invaluable asset for any organization looking to excel in today’s competitive market.