Amber Parkin is an organizational psychologist, writer, and customer experience expert. Originally from New Zealand, she moved to London in her early twenties.
Over the past decade, she has worked as a digital and content expert for global companies such as Saatchi & Saatchi, Telefonica, and Barclays. In her most recent role at Pirate.com, she successfully transformed the customer experience for clients in six countries, including managing multiple languages and a 24/7 call center.
Amber holds an MA in Digital Management from Hyper Island, where she discovered that digital transformation is primarily about human factors—only 10% technology and 90% human. She completed an MSc in Organizational and Business Psychology from Coventry University in 2022 to gain a deeper understanding of this insight.
Her psychology thesis, "Human After All: A Systematic Review of Trust Interventions in Global Virtual Teams," has served as the foundation for several talks, including one on effectively managing a global customer experience team.
Amber explores ways to enhance creativity, productivity, and well-being through her Substack newsletter, Plein-Air. She is particularly passionate about helping organizations foster diverse and inclusive cultures, specifically focusing on elevating women.
Her perspective on trust continually evolves as she delves deeper into her research and experiences.
How can I book Amber Parkin for my next event?
Email amber.parkin@getapeptalk.com, or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Please note: we can only assist with speaking requests. For anything else, we recommend reaching out to Amber directly.
What topics does Amber Parkin specialise in?
Amber Parkin specialises in discussing organizational psychology, customer experience, digital transformation and more.
What is Amber Parkin's speaking style like?
Amber delivers insightful and engaging presentations, blending her expertise in psychology and customer experience. Her focus on human factors fosters creativity and inclusivity, making her sessions impactful and transformative.
Does Amber Parkin offer virtual speaking engagements?
Yes, Amber Parkin offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.
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